Be gregarious : find friends everywhere.

GKnow your #customers. Know your #community. Where does your library fit in the bigger community picture?

You can’t be all things to all people, but you can choose to be all things to some people or some things to all people or some things to some people. Be comfortable with your choice. Look wide & far for opportunities. Find friends in unlikely places.

Where are the well-established networks in your community? Where can you best focus your time to make new friends, new contacts, new opportunities? Find the sweet spot of time & investment. Focus your efforts on the highest return on investment to begin with.

Are you a solo librarian?
What if … you partner up with another solo librarian in your field to build a broad & deep collection that you share?
What if … you encourage your customers to co-publish research? (hint – find out the overlap in research interests of your staff.)

Are you a school librarian?
What if … you supplement your collection with different resources from National Library or your local public Library?
What if … you encourage your teaching staff to share with you which resources they always promote to their students? (hint – make it easy for them to switch to new alternatives.)

Are you part of a higher education buying consortium?
What if … you train your frontline staff know & understand how to promote & maximise the collection sharing arrangement?
What if … you encourage your customers to submit information requests electronically (hint – improve your submission process to make it easy peasy.)

Are you a small public library?
What if … you offer your space to other groups when the library is closed?
What if … you partner with a local organisation to share a location, which shares your overhead running costs? (hint – find customers in common who will benefit from two services + one location.)

Are you a large public library?
What if … you encourage schools to join their students up to increase the use of e-resources?
What if … you partner up with local school librarians to share your in-house e-resource training? (hint – hold the sessions outside of school hours, and not in school holidays)

Gorgeous. Generous. Glamourous. Gigantic. Gifted. Groovy. Gleaming.